(June 27, 2022)
Keeping customer information private is a priority for for Pre-Paid Legal Services, Inc. “PPLSI,” its subsidiaries and affiliates. To enable us to provide our membership plans, we need to collect certain personal information from you. It is sometimes necessary to share that personal information with others to provide our services to you. However, we want to emphasize that we are committed to maintaining the privacy of this information in accordance with law. All individuals with access to personal information about our customers are required to follow this policy.
This privacy notice informs you of what personal information we collect about you and how we treat that information. Its purpose is to answer questions you may have regarding our treatment of your personal information and reassures you of our dedication to keeping your personal information secure.
Information We Collect
We collect non-public personal information about you from the following sources:
• Information we receive from you on applications or other forms such as your name, address, payment information, Social Security Number and Social Insurance Number in Canada.
• Information automatically collected during visits to our website including IP address and cookies.
• Information about your transactions, interactions or communications with us or our affiliates.
Information We Share
We do not disclose any non-public personal information about our customers, past or present, to any third party except for a business purpose and otherwise permitted by law. As needed, we may disclose information we collect, as described above, to Provider Law Firms and companies that assist us in the servicing or administration of the product you have requested or authorized
We also contract with a third-party service provider that solicits review of LegalShield from our customers. The service provider is subject to appropriate confidentiality and use restrictions. As part of this contract, we disclose members’ names, membership numbers, and email addresses, which are necessary to provide these services. Members can opt-out at any time by contacting the email address or phone number listed at the bottom of this page.
When information is shared with companies that perform services on our behalf, we protect against the subsequent disclosure of that information with a confidentiality agreement or other protective measures.
In no event do we disclose your personal information to companies that will use that information to contact you about their own products or services.
Our Security Procedures
We restrict access to non-public personal information to those persons who need such information to provide products or services to you. We maintain physical, electronic and procedural safeguards to protect your non-public personal information. We keep information for as long as is necessary for our business purposes and will dispose of all information in accordance to federal, state, and local law and our company policies.
California Consumer Privacy Act
Consumers in California may have certain privacy rights, including the right to not be discriminated against and request to know what personal information PPLSI has collected about them, the deletion of such information, and how PPLSI has used or otherwise shared such information over the past years. California consumers can make a request by contacting the email address or phone number listed at the bottom of this page. PPLSI will respond in accordance with CCPA guidelines.
PPLSI collects various types of personal information, as explained elsewhere in this policy, for the purpose of facilitating the services purchased by members. Categories of information collected include, but are not limited to, personally identifiable information, such as names, addresses, and social security numbers. commercial and financial information; and legal information. PPLSI does not sell personal information. PPLSI will comply with CCPA Right-to-Forget Deletion Guidelines.
• (800) 654-7757 (US)
• (800) 440-8857 (Canada)
• (866) 274-5790 (TTY)